Last Updated: June 11, 2025
Information We Collect
Merchant Information:
- Business registration details
- Contact information and authorized representatives
- Financial information for settlement purposes
- Tax identification numbers
Transaction Data:
- Payment card information (tokenized, not stored)
- Transaction amounts, currencies, and timestamps
- Customer billing information
- Device and browser information for fraud prevention
Technical Data:
- API usage logs and system performance metrics
- IP addresses and geolocation data
- Integration and configuration settings
How We Use Information
Payment Processing:
- Authorize and settle transactions
- Fraud detection and prevention
- Compliance with financial regulations
- Risk assessment and monitoring
Service Improvement:
- Analytics and performance optimization
- Customer support and technical assistance
- Product development and feature enhancement
- Security monitoring and threat detection
Data Sharing
We share data with:
- Payment networks (Visa, Mastercard) for transaction processing
- Banking partners for settlement services
- Regulatory authorities when legally required
- Third-party service providers under strict confidentiality agreements
We do not:
- Sell personal information to marketers
- Share data for advertising purposes
- Store complete payment card numbers
- Access customer transaction details unnecessarily
Data Security
- PCI DSS Level 1 certified infrastructure
- End-to-end encryption for all sensitive data
- Regular security audits and penetration testing
- Multi-factor authentication for merchant access
- 24/7 security monitoring and incident response
Data Retention
- Transaction data: 7 years for regulatory compliance
- Merchant account data: Duration of service relationship plus 3 years
- Security logs: 1 year for audit purposes
- Marketing communications: Until unsubscribe request
Your Rights
- Access your personal data
- Request data correction or deletion
- Data portability for business information
- Opt-out of marketing communications
- Lodge complaints with data protection authorities
International Transfers Data may be transferred to countries with adequate data protection levels. We implement appropriate safeguards including standard contractual clauses.
Contact Information Data Protection Officer: privacy@pesogate.com Address: 32nd Floor, One Corporate Center, Julia Vargas Ave, Ortigas Center, Pasig City, Philippines Phone: +63 2 8555 0123
Changes to Privacy Policy We will notify merchants of material changes via email and dashboard notifications 30 days before implementation.